• Lead, develop, and direct Infrastructure and Cyber Security teams in multiple locations (19 employees)
• Manage team that is responsible for Servers and applications globally (26 locations)
• Administer and manage a team that is responsible for major server and communication platforms which include Microsoft Exchange servers (1.8k+ users/4k+ mailboxes), SharePoint, file servers, VMware, SCOM, and Teams.
• Manage large project implementations/migrations
• Develop and maintain policies, procedures and process documentation and programs
• Lead project to implemented Change Controls for company auditing purposes and ITSM alignment
• Manage and participate in 24/7 On-Call responsibilities for all production infrastructure and cyber security incidents in Canada, Asia, USA, Australia and South America
• Level 2&3 support for various business applications
• Responsible for creating and presenting reports, data and trends to the executive team/business leaders
• Hire, Mentor, and train employees as well as track progress of their development
• Procurement, budgeting (contributed to 7-million-dollar IT budget) and asset management

• Supervise all servers in the Irvine co-location, install, troubleshoot, and create images for production enterprise servers (700+ Windows and 200+ Linux)
• Administer all Corporate Exchange servers (2K users), SharePoint servers (3K users) and File servers.
• Manage active directories, DNS, FTP and Blackberry Servers
• Integrate VMware and project manage a P2V (Physical to Virtual) project, which virtualized 100+ servers on 4 physical servers
• Collaborate with the LAN/WAN team for setting up a new data center from concept to realization, which saves the company by $1M annually
• Functioned as the primary Exchange Administrator and shared the on-call responsibilities for applications used by the enterprise: Terminal Servers, Patchlink, AD, NDS, Symantec, VERITAS Net Backup, DFS, etc.
• Performed as the primary administrator for the corporate legal and executive teams collecting data and administering all C-level executive servers.

Consult for multiple clients which included, but not limited to:

• the setup and configuration of servers and applications
• Level 1-3 support for end-users
• Web design and development for small to medium size companies
• Web hosting and maintenance for clients
• Responsible for implementing backup solutions for very little cost

• Administered server installation, configuration, and optimization using Linux and Windows platforms
• Managed testing of new product for the production deployment of the IT department
• Served as Patchlink administrator for pushing out patches to the servers, managed the helpdesk application and functioned as tier 2 helpdesk
• Configured VPN concentrator, PIX firewall, and all telecommunications (BCMS, Lucent Switch, punching down lines, etc.)
• Performed entry-level SAP administration. Primary Exchange administrator, Sharepoint installation and admin, as well as managed internal and external DNS, FTP and WINS
• Spearheaded the upgrade project from Windows 98 and NT 4.0 to XP and Windows 2000 and Exchange 2000
• Collaborated with the developers for web and SAP systems

Courses Included:

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Office User Specialist (MOUS)
• Novell
• Redhat
• A+

Served as Teachers Assistant for the Microsoft Office courses and A+ course.